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[7.56a] tcmdx64 crashes on Windows 7 64

 
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Fullmoon
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Joined: 13 Jun 2011
Posts: 2

PostPosted: Mon Jun 13, 2011 5:07 am    Post subject: [7.56a] tcmdx64 crashes on Windows 7 64 Reply with quote

Almost clean system (.NET 4, directX, drivers)
With one shell extension (7-Zip):

Problem Event Name: APPCRASH
Application Name: tcmdx64.exe
Application Version: 1.0.0.5
Application Timestamp: 4ca1b247
Fault Module Name: StackHash_a075
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1049
Additional Information 1: a075
Additional Information 2: a075a16e2a68ccbbb8f34278a1dea94e
Additional Information 3: 4f68
Additional Information 4: 4f68c05a2f6bf1a83f3b593a8a2134bd

After I uninstalled 7-Zip:

Problem Event Name: APPCRASH
Application Name: tcmdx64.exe
Application Version: 1.0.0.5
Application Timestamp: 4ca1b247
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Code: c0000005
Exception Offset: 0000000000050895
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1049
Additional Information 1: 2cf5
Additional Information 2: 2cf5d3bccc702223d2c282137f7db9df
Additional Information 3: 0c25
Additional Information 4: 0c25b5f378f995a7378f8f49a7b4655d
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Fullmoon
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Joined: 13 Jun 2011
Posts: 2

PostPosted: Mon Jun 13, 2011 6:12 am    Post subject: Reply with quote

Uh, sorry. Suddenly all wal alright after another restart. Weird. Does TC uses .NET 4.0?
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MVV
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Joined: 03 Aug 2008
Posts: 5880
Location: Russian Federation

PostPosted: Mon Jun 13, 2011 7:59 am    Post subject: Reply with quote

TC doesn't use any .NET, it is a native Windows application.
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ghisler(Author)
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Joined: 04 Feb 2003
Posts: 28477
Location: Switzerland

PostPosted: Thu Jun 16, 2011 7:53 am    Post subject: Reply with quote

tcmdx64 loads shell extensions via OLE2, so it's very probable that one of these crashed. If this happens again, you can open the "x64" submenu while holding down the shift key to just show the "configure" menu item. Then you can exclude half of the shell extensions to find out which one causes the crash - if the there is still a crash, the bad extension is in the included part, otherwise in the excluded part of the extensions. This why you will find the bad one very quickly.
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