ctrl-w crash tc at pc start

The behaviour described in the bug report is either by design, or would be far too complex/time-consuming to be changed

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Hurdet
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ctrl-w crash tc at pc start

Post by *Hurdet »

in b6.
when i start pc, launch a command list to automate webdav download.
at end i press key ctrl-w to close tab and tc crash.
i attach tcthreads.txt.
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Re: ctrl-w crash tc at pc start

Post by *ghisler(Author) »

Sorry, I don't have enough information to reproduce your problem.
Can you send me step by step unstructions? For example, it's not clear whether you use the webdav plugin or access webdav via "Mount network drive".
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Re: ctrl-w crash tc at pc start

Post by *Hurdet »

I use the webdav plugin
it only happens on the first run after starting the computer.
I run multiple commands with sendmessage at startup.
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Re: ctrl-w crash tc at pc start

Post by *ghisler(Author) »

I don't get a crash when I open a WebDAV connection manually here, and then close its tab with Ctrl+W.
Therefore I need more information about how you make that connection.
Also are you using TC 32-bit or 64-bit?
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Re: ctrl-w crash tc at pc start

Post by *Hurdet »

64-bit
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Re: ctrl-w crash tc at pc start

Post by *ghisler(Author) »

No problems closing a WebDAV tab with Ctrl+W either in the 64-bit version.
Sorry, I cannot help you if you don't provide a way to reproduce the problem.
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Re: ctrl-w crash tc at pc start

Post by *ghisler(Author) »

Can anyone reproduce this problem? If not, I will have to move this to "Will not be changed".
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Re: ctrl-w crash tc at pc start

Post by *Hurdet »

I still happens on a PC while on the other not.
But I could not play it in another computer.
It could also be a conflict with another software.
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Re: ctrl-w crash tc at pc start

Post by *DrShark »

Hurdet wrote: 2019-11-27, 06:43 UTCwhen i start pc, launch a command list to automate webdav download.
at end i press key ctrl-w to close tab and tc crash.
You didn't post what command list did you launch and how did you do this - that may be related to the crash too.

You can also create a crash dump, following instructions from this post, and then share it somehow to Christian Ghisler.
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Re: ctrl-w crash tc at pc start

Post by *Hurdet »

DrShark wrote: 2019-12-11, 12:07 UTCYou can also create a crash dump, following instructions from this post, and then share it somehow to Christian Ghisler.
I tried to follow the steps but I get nothing when crash.
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Re: ctrl-w crash tc at pc start

Post by *Hurdet »

I managed to get two dmp by adding "TOTALCMD64.EXE" to procdump64 command line.
I now have two big 128,2M files.
They can be useful?
In the file there may be sensitive data also in use in other programs?
The problem occurs only after you first start your PC.
If I run the command sequence does not happen then.
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Re: ctrl-w crash tc at pc start

Post by *DrShark »

Hurdet wrote: 2019-12-13, 12:06 UTCIn the file there may be sensitive data also in use in other programs?
Dumps sizes suggest there may be some data which you may consider sensitive. I suggest to compress *.dmp files files to archive (zipx, 7zip or rar will have good compression level/speed ratio) and upload to some file sharing site or cloud (like Google Drive or OneDrive), then you can send links to shared dumps to Christian Ghisler's support email available on this page.
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Re: ctrl-w crash tc at pc start

Post by *ghisler(Author) »

Alternatively, you can analyze it yourself with Windbg is made by Microsoft:
https://docs.microsoft.com/de-de/windows-hardware/drivers/debugger/debugger-download-tools

Usage:
1. Create a new directory without spaces in it, e.g. C:\SYMBOLS
2. Run Windbg
3. File - Symbol search path, add the following (must match path from step 1):
srv*C:\SYMBOLS*http://msdl.microsoft.com/download/symbols
4. File - Open crash dump - choose the dmp file
5. Enter the following in the command line:
!analyze -v
(including the exclamation mark!) and press ENTER.
6. Wait
7. When the result is there, select all, press Ctrl+C and paste
the result to the forum.
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Re: ctrl-w crash tc at pc start

Post by *Hurdet »

Crash happens when i use a key command or a menu tab mouse command.
I tryed to catch Exception Analysis here.
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Re: ctrl-w crash tc at pc start

Post by *ghisler(Author) »

The exception analysis you linked to was for a different program: PrintIsolationHost.exe
This seems to be used toload printer drivers in a separate process.
Did you try to print anything?
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