HDD folder does not show files but I can still transfer files

Support for Android version of Total Commander

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Deflect08
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HDD folder does not show files but I can still transfer files

Post by *Deflect08 » 2019-08-15, 19:08 UTC

Ran into this problem today. While using Total Commander I can still copy/move files from my android into a certain folder on my HDD but the problem is I can't see/delete files in that HDD folder in Total Commander. I have tried a few other apps just to see if I could see the files in the folder but the apps either stop working or also cannot see the files. However all other folders with other files are fully visible. I plugged my HDD into my TV to see if the one folder is corrupt or not but no, every file shows up and forwarding through a few random ones even the most recently transferred, everything works fine.

Why are the files in that one folder not visible?

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ghisler(Author)
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Re: HDD folder does not show files but I can still transfer files

Post by *ghisler(Author) » 2019-08-19, 14:44 UTC

Sounds like some kind of data corruption. If you can, plug the device in a Windows PC and run scandisk via "Properties" dialog. But before you do this, make sure to copy the files to a safe location on another disk.
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Deflect08
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Re: HDD folder does not show files but I can still transfer files

Post by *Deflect08 » 2019-08-20, 20:05 UTC

I'm currently without any PC. Any way I can do this on mobile?

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Re: HDD folder does not show files but I can still transfer files

Post by *ghisler(Author) » 2019-08-22, 09:08 UTC

If you can copy or move files on your TV, try copying/moving the files from the problematic folder elsewhere. Then verify that they are intact, and delete the problem folder. Then reconnect the HDD to Total Commander, create a new folder with a slightly different name, and move the files back.
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Deflect08
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Re: HDD folder does not show files but I can still transfer files

Post by *Deflect08 » 2019-10-07, 23:40 UTC

Just wanted to bump with an update. I'm still having the same problem so I decided to try and delete the folder in question through total commander. Well it turns out that it wont let me delete the folder it just says it's unable to delete and when I look up the properties it says there's 0 space being taken up. The folder has about 500gb of files. Again all those files will show up and play perfectly fine when my external is plugged directly into my tv. I have been slowly watching random files in the folder most recent being last night and there's absolutely no problems with playing.

Files are still able to be transferred into the folder without a problem and will play on my tv they just will not show up through total commander. All I am using is the latest version of the total commander app with the most recent version of paragon root mounter. Anyone have any idea how to either be able to browse/delete files in the folder or delete altogether? Is it a permissions issue?

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Re: HDD folder does not show files but I can still transfer files

Post by *sweetbox » 2019-10-08, 03:32 UTC

Will it be the OTG cable problem?

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Re: HDD folder does not show files but I can still transfer files

Post by *Deflect08 » 2019-10-08, 07:44 UTC

I don't think so

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Re: HDD folder does not show files but I can still transfer files

Post by *ghisler(Author) » 2019-10-10, 10:13 UTC

Do you have anything in the ignore list (Total Commander main menu - Configure)? TC will not show files in the ignore list, and fail to delete folders containing such hidden files. It's also possible that there are files starting with a dot - there is a separate option to hide these.
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