Crash when attempting to delete

English support forum

Moderators: Stefan2, white, sheep, Hacker

Post Reply
rolfovo
New Member
New Member
Posts: 1
Joined: 2019-08-14, 14:17 UTC

Crash when attempting to delete

Post by *rolfovo » 2019-08-14, 14:23 UTC

Hello,
When I try to delete any file, Total Commander crashes - see. video
Does anyone have a similar experience?

system: Windows 10 Enterprise, 64 bit, version 1709, build 16299.1268

https://youtu.be/IyDdju5Mc2I

Thanks

User avatar
Dalai
Power Member
Power Member
Posts: 6625
Joined: 2005-01-28, 22:17 UTC
Location: Meiningen (Südthüringen)

Re: Crash when attempting to delete

Post by *Dalai » 2019-08-14, 15:39 UTC

Does this occur on every type of drive? Does it occur in TC 32-bit? Does TC crash when you delete files without recycle bin, i.e. Shift+Del?

Regards
Dalai
#101164 Personal licence
Athlon X4 880K, 16 GiB RAM, Gigabyte F2A88X-D3HP, Win7 x64

Plugins: Services2, Startups

User avatar
petermad
Power Member
Power Member
Posts: 8421
Joined: 2003-02-05, 20:24 UTC
Location: Valsted, Denmark
Contact:

Re: Crash when attempting to delete

Post by *petermad » 2019-08-14, 15:57 UTC

2rolfovo
Dues it occur if you use a fresh wincmd.ini file ?
License #524 (1994)
Danish Total Commander Translator
TC 9.22a 32+64bit on Win XP 32bit, Win 7, 8.1 & 10 (1903) 64bit, 'Everything' 1.4.1.935 (x64)
TC 3.0b5 on Android 6.0
Get: Extended Total Commander Menus | PHSM-Calendar

User avatar
ghisler(Author)
Site Admin
Site Admin
Posts: 37475
Joined: 2003-02-04, 09:46 UTC
Location: Switzerland
Contact:

Re: Crash when attempting to delete

Post by *ghisler(Author) » 2019-08-15, 10:07 UTC

The problem you have is most probably a faulty shell extension.

To correct it, please try the following:
1. Get the free tool ShellExView:
http://www.nirsoft.net/utils/shexview.html
2. Start it. If using Total Commander 32-bit, you need to get the 32-bit version, otherwise the 64-bit version of ShellExView.
3. Sort the shell extensions by type
4. Disable all context menu shell extensions one by one (you can hide/keep those belonging to Windows, they are usually OK).
5. Continue until Total Commander stops crashing
6. Now you can re-enable the extensions which don't cause any problems
Author of Total Commander
http://www.ghisler.com

Post Reply