can not move/delete *.ARW file (sony raw image)

The behaviour described in the bug report is either by design, or would be far too complex/time-consuming to be changed

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loki5100
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

ghisler(Author) wrote: 2021-07-22, 09:42 UTC I cannot reproduce this problem either. Total Commander 10 has a new internal extractor for ARW thumbnails, but it does not lock them.
Could you please check whether the new internal extractor is enabled for arw?
1. Go to Configuration - Options - Thumbnails
2. "Internal thumbnails from images" needs to be checked
3. The value behind it needs to contain *.arw, the default is *.jpg *.dng *.arw *.crw *.cr2 *.cr3 *.nef *.orf *.pef *.raf *.rw2
yes the new internal extractor is activated by default for *.arw (sony raw image)

@Dalai and @petermad no I don't have any antivirus, but you need to install Raw Image Extension (from microsoft) to reproduce the bug

I follow exactly thoses steps to reproduce the bug :

1/ install a clean new windows on a Virtual machine
2/ install Total commander 10
3/ important (else bug not appear) install Raw Image Extension (from microsoft) : https://www.microsoft.com/en-us/p/raw-image-extension/9nctdw2w1bh8?activetab=pivot:overviewtab
4/ then try to move in different folders some ARW files, sometime it's work, sometime it's hang forever :(

Video demonstrating the problem:

https://youtu.be/H02wgd1BOcc

sample ARW file: https://www.transfernow.net/dl/20210721EsrFOmpI
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Re: can not move/delete *.ARW file (sony raw image)

Post by *Horst.Epp »

Even after installing Raw Image Extensions I can't produce any error.
In addition to TC I can now preview such files in Everything and Explorer.
I let TC display thumbnails including this file and at the same time preview it in Everything.
No hangs or crashes while I delete, rename or move that file around with my other file manager.
Windows 11 Home x64 Version 23H2 (OS Build 22631.3296)
TC 11.03 x64 / x86
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69
QAP 11.6.3.2 x64
loki5100
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

Horst.Epp wrote: 2021-07-22, 14:00 UTC Even after installing Raw Image Extensions I can't produce any error.
In addition to TC I can now preview such files in Everything and Explorer.
I let TC display thumbnails including this file and at the same time preview it in Everything.
No hangs or crashes while I delete, rename or move that file around with my other file manager.
Not possible, I try also on a clean new windows 10 same probleme. ALso you need to move
the file WITH TC, it's tc who hang and lock the file during a move

Also could you please try with this wincmd.ini to be sure?
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Horst.Epp
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Re: can not move/delete *.ARW file (sony raw image)

Post by *Horst.Epp »

loki5100 wrote: 2021-07-22, 14:54 UTC
Horst.Epp wrote: 2021-07-22, 14:00 UTC Even after installing Raw Image Extensions I can't produce any error.
In addition to TC I can now preview such files in Everything and Explorer.
I let TC display thumbnails including this file and at the same time preview it in Everything.
No hangs or crashes while I delete, rename or move that file around with my other file manager.
Not possible, I try also on a clean new windows 10 same probleme. ALso you need to move
the file WITH TC, it's tc who hang and lock the file during a move
Ok, now I moved the file around a lot with TC.
No problem, I can still delete, view or rename it with another file manager or Windows Explorer.
[Edit]
Also I tested it with a fresh ini-file.
Still no errors.
Last edited by Horst.Epp on 2021-07-22, 16:02 UTC, edited 1 time in total.
Windows 11 Home x64 Version 23H2 (OS Build 22631.3296)
TC 11.03 x64 / x86
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69
QAP 11.6.3.2 x64
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

Horst.Epp wrote: 2021-07-22, 15:45 UTC Ok, now I moved the file around a lot with TC.
No problem, I can still delete, view or rename it with another file manager or Windows Explorer.
[Edit]
Also I tested it with a fresh ini-file after adding the *.arw to the thumbnail settings.
Still no errors.
Ok, did you try with the content of the wincmd.ini I gave you? without this it's seam also to work, I just did a test now :(
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Re: can not move/delete *.ARW file (sony raw image)

Post by *Horst.Epp »

loki5100 wrote: 2021-07-22, 15:57 UTC
Horst.Epp wrote: 2021-07-22, 15:45 UTC Ok, now I moved the file around a lot with TC.
No problem, I can still delete, view or rename it with another file manager or Windows Explorer.
[Edit]
Also I tested it with a fresh ini-file after adding the *.arw to the thumbnail settings.
Still no errors.
Ok, did you try with the content of the wincmd.ini I gave you? without this it's seam also to work, I just did a test now :(
No, such a test would not help you much.
May be Christian can have a look on your config and advice how to proceed.
Windows 11 Home x64 Version 23H2 (OS Build 22631.3296)
TC 11.03 x64 / x86
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69
QAP 11.6.3.2 x64
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

Horst.Epp wrote: 2021-07-22, 16:05 UTC No, such a test would not help you much.
May be Christian can have a look on your config and advice how to proceed.
OK, I found, yes it's connected with wincmd.ini and in particular with this param :

[Configuration]
FileTipWindows=1

Don't ask me why, I even don't know the purpose of this param :( but with this param when moving ARW file it's hang, without this param everything work fine!

to resume :

1/ install a clean new windows on a Virtual machine
2/ install Total commander 10
3/ important (else bug not appear) install Raw Image Extension (from microsoft) : https://www.microsoft.com/en-us/p/raw-image-extension/9nctdw2w1bh8?activetab=pivot:overviewtab
4/ add in wincmd.ini this param :
[Configuration]
FileTipWindows=1
5/ then try to move in different folders some ARW files, sometime it's work, sometime it's hang forever :(

Video demonstrating the problem:

https://youtu.be/H02wgd1BOcc

sample ARW file: https://www.transfernow.net/dl/20210721EsrFOmpI
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Re: can not move/delete *.ARW file (sony raw image)

Post by *Dalai »

loki5100 wrote: 2021-07-22, 16:56 UTC[Configuration]
FileTipWindows=1

Don't ask me why, I even don't know the purpose of this param :( but with this param when moving ARW file it's hang, without this param everything work fine!
See TC's help file, section 4.b (wincmd.ini). You might want to try to set Win32TipWindows=0 to see if that changes anything. FileTipWindows is the parent for this switch, i.e. Win32TipWindows=1 doesn't matter if FileTipWindows=0. Both can be set in TC's Options > Display > section Help texts (Show filename in file lists as tooltip if truncated).

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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

Dalai wrote: 2021-07-22, 17:28 UTC See TC's help file, section 4.b (wincmd.ini). You might want to try to set Win32TipWindows=0 to see if that changes anything. FileTipWindows is the parent for this switch, i.e. Win32TipWindows=1 doesn't matter if FileTipWindows=0. Both can be set in TC's Options > Display > section Help texts (Show filename in file lists as tooltip if truncated).
Yes but it's strange that setting FileTipWindows=1 lock the file and make TC completely frozen :(
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Re: can not move/delete *.ARW file (sony raw image)

Post by *Horst.Epp »

loki5100 wrote: 2021-07-22, 17:49 UTC
Dalai wrote: 2021-07-22, 17:28 UTC See TC's help file, section 4.b (wincmd.ini). You might want to try to set Win32TipWindows=0 to see if that changes anything. FileTipWindows is the parent for this switch, i.e. Win32TipWindows=1 doesn't matter if FileTipWindows=0. Both can be set in TC's Options > Display > section Help texts (Show filename in file lists as tooltip if truncated).
Yes but it's strange that setting FileTipWindows=1 lock the file and make TC completely frozen :(
Not for me !
I have the following in my wincmd.ini
FileTipWindows=1
Win32TipWindows=1
Windows 11 Home x64 Version 23H2 (OS Build 22631.3296)
TC 11.03 x64 / x86
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69
QAP 11.6.3.2 x64
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Re: can not move/delete *.ARW file (sony raw image)

Post by *petermad »

2loki5100
Try to set OleComments=0 and FileTipWindows=1 - does that help? OleComments might be missing - that means it equals 1
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Re: can not move/delete *.ARW file (sony raw image)

Post by *Horst.Epp »

petermad wrote: 2021-07-22, 18:30 UTC 2loki5100
Try to set OleComments=0 and FileTipWindows=1 - does that help? OleComments might be missing - that means it equals 1
OleComments is missing in my config and no problems as reported.
Windows 11 Home x64 Version 23H2 (OS Build 22631.3296)
TC 11.03 x64 / x86
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69
QAP 11.6.3.2 x64
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

Horst.Epp wrote: 2021-07-22, 19:53 UTC OleComments is missing in my config and no problems as reported.
I really do not understand why you cannot reproduce :( I was thinking it's was on my computer so I even create a blank white Virtual machine to try, and I can reproduce in Few seconds.
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

No, it's was not FileTipWindows=1 :( I restart my computer and try to delete an .ARW file and it's hang again :(
I really don't know what make it hanging but it's a nightmare :( TC is totally unusable :(
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Re: can not move/delete *.ARW file (sony raw image)

Post by *loki5100 »

Another clue, don't know if it's help, but when I drag and drop from TC the file in Photoshop, it's hang also (photoshop + total commander). and here I don't move or copy the file
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