Search Crashes total Commander

[phedlund]

goto Commands -> Search
Select a drive to search
I typed sub*.txt
Search begins then after a while searches stops and exits total commander
I tried st*.txt
st*.*
sub*.*
All with same results

Computer Dell Precision 7530 laptop.
Windows 10 pro 64 bit version 1803
Total Commander 9.20 and 9.21a
Drive searched was USB thumbdrive Sandisk 128GB

[petermad]

I cannot reproduce that.

Testet with:
TC 9.21a under Windows 10 (1809) with SATA drive C: and with a 64GB Verbatim USB-stick
TC 9.22rc2 under Windows 7 with SATA drive C: and with a 64GB Verbatim USB-stick
Testet with both 32- and 64-bit TC and with and without 'Everything' enabled.

[Gral]

What about "Search archives" state?
Invalid archive is often the cause of the error.

[ghisler(Author)]

It may indeed be a packer plugin. To find the reason, I need some kind of stack trace. Could you use the tool Procdump to create one for me, please:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx

1. Create new directory c:\dumps
2. Create a lnk file of procdump.exe or procdump64.exe (for 64-bit Windows)
with Ctrl+Shift+F5, e.g. procdump.lnk
3. Open the properties the lnk file with Alt+Enter
4. Change the command from c:\path\procdump.exe to
c:\path\procdump.exe -ma -i c:\dumps
5. Important: Click on "Advanced" and check option "As administrator"
6. Run procdump with this link file
7. Wait until the crash occurs.
8. Send me the dump from c:\dumps.

[phedlund]

Here is the error message i get when i run procdump

ProcDump v9.0 - Sysinternals process dump utility
Copyright (C) 2009-2017 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Error opening HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug
Access is denied. (0x00000005, 5)

[ghisler(Author)]

You skipped step 5:
5. Important: Click on "Advanced" and check option "As administrator"

The tool procdump must be run as administrator.

[phedlund]

The procdump program when run from the link quickly scrolls a list of help lines then exits.
The next step was to start a windows shell as administrator
I then ran procdump from the command line procdump.exe -ma -i c:\dumps

ProcDump v9.0 - Sysinternals process dump utility
Copyright (C) 2009-2017 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Set to:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug
(REG_SZ) Auto = 1
(REG_SZ) Debugger = "C:\bin\procdump.exe" -accepteula -ma -j "c:\dumps" %ld %ld %p

Set to:
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AeDebug
(REG_SZ) Auto = 1
(REG_SZ) Debugger = "C:\bin\procdump.exe" -accepteula -ma -j "c:\dumps" %ld %ld %p

ProcDump is now set as the Just-in-time (AeDebug) debugger.

I called total commander from the command line (d:\totalcmd\totalcmd.exe)
I ran the search for sub*.txt
Totalcommander crashed as before
in the dumps directory there is nothing in the directory.

[ghisler(Author)]

Then it didn't crash, it just exited without an error. I suggest that you keep trying a few times until you get an actual error...

[phedlund]

Finally able to get crash dump. Where do i send it to?

[ghisler(Author)]

It depends on how big it is (zipped). If it's smaller than 25MB, please send it to my GMail address: cghisler at gmail dot com.
Otherwise please upload it somewhere (e.g. Google Drive, OneDrive, Dropbox), share it (everyone who has the link), and send me the link to the same e-mail address.

Thanks!

[phedlund]

Sent to your gmail account.

[ghisler(Author)]

Got them, thanks! Unfortunately there is no trace of Total Commander in them. They are crashes of LDDellOMCI.exe, apparently a tool by Dell:
https://www.dell.com/support/article/EN/us/chdhs1/sln283297/openmanage-client-instrumentation-omci

So I guess that it's a coincidence that you got them at the same time when TC crashed. Or could OMCI be responsible for the crashes?

[phedlund]

What i can do is use the same thumb drive on my home computer and see if search still fails.
These Dell computers are about 3 weeks old. There was a massive change with all laptops being replaced with these new ones. The problem being with the dell code would not surprise me in the least. They have been problematic at best.

[ghisler(Author)]

Yes, please do! Of course only if your company policy allows you to take this thumb drive home (no sensitive data on it)...

[phedlund]

Its my thumb drive with portable apps on it so I don't have to download anything from work.
thanks.