How to access a remote synology NAS ?

[tokjdm]

Thank you all for your support. I tried several things suggested above but nothing worked.

[JOUBE]

Thank you all for your support. I tried several things suggested above but nothing worked.

As I wrote, here synology webdav server together with Tc Webdav plugin works fine *)

So your question should be https://community.synology.com/enu/forum/1 in the right place.

Some ideas about your description for that forum
- LAN (locally) or WAN (through Router)?
- Firewall?
- Password
- Path

HTH

Joube

*) ... and also the other software that synology recommends.

[tokjdm]

I found out that the required port was not open on my router (the port forwarding method used by Synology was not correctly accepted by the router). I added a port forwarding rule, checked that the port was indeed open but I still can't access my NAS through webdav.
I checked again the directory name and found out that I had made a mistake. The correct volume was "volume1" and not "volume 1". I changed all that but it is still not working.

[JOUBE]

... (the port forwarding method used by Synology was not correctly accepted by the router).

? What does this mean "port forwarding method used by Synology"? What do you have configured on your NAS? Normally you do not have to configure this on you NAS but on your router. But only if you want to access from WAN/internet. But at first try everything in the local network until everything is running...

The correct volume was "volume1" and not "volume 1". I changed all that but it is still not working.

Okay, this is the volume but what is the path you use?

[tokjdm]

1. Synology formats the router for port forwarding (at least the function is available and I thought it was working but apparently no).
2. I used https://[NAS external address]:5006/volume1/[directory name]

[JOUBE]

1. Synology formats the router for port forwarding (at least the function is available and I thought it was working but apparently no).
2. I used https://[NAS external address]:5006/volume1/[directory name]

Ok, this configuration works well here (but with a difference: not 'https://' in the server line of the connection configuration settings but a tick at 'secure connection').

Try these three steps:
- enable extended log file at the connection configuration settings (and post this log here)
- test the connection locally wihout secure connection at port 5005
- test the connection locally with secure connection at port 5006

If this steps works you can try your external access.