Problem with License key

[solsen]

I'm experiencing a problem with my key file.
I bought it a couple of years ago and it worked fine until I upgraded to 6.03. After I upgraded, I get the shareware screen when I start the program. Same problem happens after upgrading to 6.5.
I have tried uninstalling and installing from a fresh download and I have tried installing on a completely fresh installation of Windows XP (US) SP2, but with the same result.
I have talked to the regional reseller and he has even got me a new key after the release of 6.5, but still the same.

Anyone have a clue what could be wrong?

[sas2000]

 
First you must be sure that your key (Wincmd.key) is on Tc directory or add this line to Wincmd.ini with the path of the key :

KeyPath=C:\******


If it doesn't work maybe it's because your key have been blacklisted then i think that you must e-mail Christian.
 

[solsen]

The key is in the correct folder (C:\Program Files\totalcmd).
I tried adding KeyPath just for the heck of it, but still the same.

I doubt that my key is blacklisted, since the regional reseller just had a new one generated for me.

[chriss]

hallo

if you used the leaked beta 12 from one well-known site - this destroyed your key.

do you have an backup of the key? i hope so....

[solsen]

I have only used original program downloads and again, I just had a new key generated for me when 6.5 got released.

[franck8244]

How can you have a key regenerated each time you want without paying ???

[sas2000]

 
I was wondering that too.
 

[solsen]

I don't get a new key generated whenever I want.
When I started having problems, I discussed the issue with the regional reseller, and after having tried everything he could think of, he had me a new key generated. Hence I have 2 keys, my first key from a couple of years ago and a new one generated less than a week ago.

[franck8244]

There is only one person that can generate key file : C. Ghisler

In other word there few possibilites:

- Your reseller paid again C. Ghisler
- Your reseller sells a patched TC and generate false Key File...
- Other

[chriss]

hello

according to this thread in the german forum you should send your key for checking (or changing an adress) to newkey(at)ghisler.com

[solsen]

The discussion here really isn't who can generate a key or not.
I have complete faith in the regional reseller as he has officially been such for years.

Thanks Chriss, I will try sending my keyfile there and see if they can find anything wrong with it.

[pdavit]

The discussion here really isn't who can generate a key or not.

Actually it is, if the process of communication between the reseller and the author was "problematic" in whatever content.

I do remind you again what franck8244 said about C. Ghisler being the only one responsible for generating a key file.

You acted well by contacting Christian Ghisler directly. I'm sure your problem will be dealt more appropriately now!