(solved for now) [TC11b10] Use of Change Directory Menu crashes program

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DRP535
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(solved for now) Re: [TC11b10] Use of Change Directory Menu crashes program

Post by *DRP535 »

ghisler(Author) wrote: 2023-07-10, 10:22 UTC I tried in dark mode too, no crashes. Can you be more detailed in what you did?
1. Press Ctrl+D
2. ???
2. = Select any directory in the list that comes up… TC instantly closes. No error message, just closes.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *Hacker »

DRP535,
Select any directory in the list that comes up
By mouse? Arrow keys and Enter? Underlined shortcut? Is just hovering the mouse enough to cause the crash? Do you need to click? Does it happen immediately when you press the mouse button or only after you release it? Does the menu disappear before TC disappears or do they disappear at the same time?
All of these would help pinpoint where the culprit might be. Keyboard handling, mouse handling, in the code for the menu, in the code for the main window, somewhere else entirely...

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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *Fla$her »

I also recently found crashes on XP SP3 with calling by clicking/Enter-pressing any items in this menu. But I see that it has something to do with the lack of memory and free space on the system disk. That is, it is a non-permanent problem.
The same applies to calling different pages of the settings window. It happens that one page opens normally, and an error or a TC crash comes out from the other. It happens that all pages give a negative result. Rebooting always helps, less often restarting the session.
At the same time, there are no crashes with the launch of any old versions 7.xx-8.xx.
At the moment, I don't observe any drops on TC 11.00b10. But that's for now.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *DRP535 »

In answer to the questions posed:
Access by either keyboard or mouse results in exactly the same - ending TC instantly. No shortcuts, no customisation of any kind. Ending TC is as immediate as if you clicked the X in the top right corner of the window. End result is exactly the same. There is no staged or staggered crash, program just ends with no warning, no debugging window, no error messages.

Computer is MSI 848P Neo LS Pentium 4 3GHz running XP SP3 32bit with 2GB installed RAM which is the maximum system supported memory. It is NOT overclocked and never has been. Running completely bog standard with all updates to 18 Aug 2017.
Main system HDD is 128GB SSD with 103GB of free capacity.

There are no other running applications when TC crashes and it does not matter how soon or how long after a fresh reboot when trying CTRL+D, the result is always the same and completely predictable. TC 11b10 installed, press CTRL+D, choose a directory by any method and instant end/crash results. Reinstall TC 11b9 and problem instantly disappears again and TC goes back to being perfectly reliable. The problem is 100% definitely with a change that happened between b9 and B10. No other conclusion can be drawn.

The computer being used to test the effect has also very recently (last week) been fully restored and cleaned up. MoBo removed from case, dedusted, new case fan, new CPU fan, heatsink reseated with new thermal paste, new SSD with HDD system cloned across and partition extended etc. Memory load while testing is 20% and CPU load is 2% measured by RAM Optimizer utility which has been long used and never posed any problem for any application. CPU temperature is unknown as CPU does not incorporate temp sensing (too old for that).
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *petermad »

2DRP535
What happens if you use a clean ini file only with the [DirMenu] section from your current ini file?
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *ghisler(Author) »

Unfortunately I still can't reproduce the problem. I also make a source code comparison between beta 9 and beta 10, and couldn't find anything which could be causing this problem. I need some kind of stack trace. Could you use the tool Procdump to create one for me, please?
The one on Microsoft technet isn't compatible with Windows XP any more, so please use this old version:
https://plugins.ghisler.com/addons/procdump.zip

1. Create new directory c:\dumps
2. Create a lnk file of procdump.exe in Total Commander with Ctrl+Shift+F5, e.g. procdump.lnk
3. Open the properties of the lnk file with Alt+Enter
4. Change the command from c:\path\procdump.exe to
"c:\path\procdump.exe" -ma -i c:\dumps
5. Run procdump with this link file
6. Wait until the crash occurs.
7. Send me the dump file from c:\dumps in zipped form to cghisler at gmail dot com for analysis.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *Sir_SiLvA »

DRP535 wrote: 2023-07-11, 03:01 UTC In answer to the questions posed:
Access by either keyboard or mouse results in exactly the same - ending TC instantly. No shortcuts, no customisation of any kind. Ending TC is as immediate as if you clicked the X in the top right corner of the window. End result is exactly the same. There is no staged or staggered crash, program just ends with no warning, no debugging window, no error messages.
So its not a CRASH.

So as you probably dont wanna post your dir menu, do you have anything like Exit or any cms in
there or are they all just default cd <folder> lines?

What happens if you run TC64 instead of 32?
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *petermad »

What happens if you run TC64 instead of 32?
Not an option - DRP535 is running TC under Windows XP 32bit
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *DRP535 »

Sir_SiLvA wrote: 2023-07-11, 18:18 UTC as you probably dont wanna post your dir menu, do you have anything like Exit or any cms in
there or are they all just default cd <folder> lines?

What happens if you run TC64 instead of 32?
They are all just bog standard local directories on local hard drives accessible via either IDE/PATA or SATA interfaces on the MoBo.

TC 11b10 x64 works perfectly on my WinBorg 7 x64 computer.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *DRP535 »

Problem resolved (for now). I tried running the program unregistered instead of with keyfile and it works fine like that. No crashing on CTRL+D. As it's only a seldomly used spare computer, this is fine for me until the beta is over. Not much point delving deeper into this now while still in beta test. My main computer running W7 x64 still works fine with TC 11b10 registered with keyfile, so I'll wait to see what b11 brings.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *petermad »

I tried running the program unregistered instead of with keyfile
My tests were all with keyfile - and no problems.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *Hacker »

Moderator message from: Hacker

Mal angenommen, du drückst Strg+F, wählst die FTP-Verbindung (mit gespeichertem Passwort), klickst aber nicht auf Verbinden, sondern fällst tot um.
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Re: [TC 11.00b10] Use of Change Directory Menu crashes program

Post by *Sir_SiLvA »

DRP535 wrote: 2023-07-12, 00:22 UTC Problem resolved (for now). I tried running the program unregistered instead of with keyfile and it works fine like that. No crashing on CTRL+D. As it's only a seldomly used spare computer, this is fine for me until the beta is over. Not much point delving deeper into this now while still in beta test. My main computer running W7 x64 still works fine with TC 11b10 registered with keyfile, so I'll wait to see what b11 brings.
Sound like someone used an unofficial TC realease :twisted:
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Re: (solved for now) [TC11b10] Use of Change Directory Menu crashes program

Post by *DRP535 »

Where are beta versions being released other than Ghisler.com?

Edit: Problem is fixed in RC1. Crashing problem seems to have been an aberation with only 11b10 32bit.
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