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[x64] Directories with several exe files often "freeze"and crash TC

Posted: 2019-02-02, 14:14 UTC
by Adriano76
Hi!... First of all excuse my bad english...
From 1/2 weeks I have problems with 64bit version opf TC (32 bit seems not to be affected, but I'm testing it). Some times (1 of 5 I try) if I open a directory wich contains many exe (but also zip, doc, mp3, etc ) files (some of great size) TC will hang for 1/2 seconds, then close itself...

No malware, no memory errors, no hdisk errors, standard windows antivirus

Here the log of the system viewer of one crash:

Nome registro: Application
Origine: Application Error
Data: 02/02/2019 14:43:39
ID evento: 1000
Categoria attività:(100)
Livello: Errore
Parole chiave: Classico
Utente: N/D
Computer: Adriano-PC
Descrizione:
Nome dell'applicazione che ha generato l'errore: TOTALCMD64.EXE, versione: 9.2.1.0, timestamp: 0x00000000
Nome del modulo che ha generato l'errore: KERNEL32.DLL, versione: 10.0.17763.292, timestamp: 0x7c9c19c8
Codice eccezione: 0xc0000005
Offset errore 0x000000000000bf60
ID processo che ha generato l'errore: 0x1c48
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d4bafd4d4d2a89
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\totalcmd\TOTALCMD64.EXE
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\KERNEL32.DLL
ID segnalazione: 504c39bb-30ff-4206-9249-4d78c1ea2f2c
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-02T13:43:39.187990700Z" />
<EventRecordID>4114</EventRecordID>
<Channel>Application</Channel>
<Computer>Adriano-PC</Computer>
<Security />
</System>
<EventData>
<Data>TOTALCMD64.EXE</Data>
<Data>9.2.1.0</Data>
<Data>00000000</Data>
<Data>KERNEL32.DLL</Data>
<Data>10.0.17763.292</Data>
<Data>7c9c19c8</Data>
<Data>c0000005</Data>
<Data>000000000000bf60</Data>
<Data>1c48</Data>
<Data>01d4bafd4d4d2a89</Data>
<Data>C:\Program Files\totalcmd\TOTALCMD64.EXE</Data>
<Data>C:\WINDOWS\System32\KERNEL32.DLL</Data>
<Data>504c39bb-30ff-4206-9249-4d78c1ea2f2c</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Re: [x64] Directories with several exe files often "freeze"and crash TC

Posted: 2019-02-04, 15:01 UTC
by ghisler(Author)
Thanks for your report. Unfortuantely it doesn't help me because it's happening in Windows itself (kernel32).

If Total Commander is hanging, could you try the free tool WhatIsHang?
http://www.nirsoft.net/utils/what_is_hang.html