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Blank screeen on Windows 10 startup (9.51, x64)

Posted: 2020-11-16, 10:16 UTC
by janelznic
Hello, when I starting Total Commander version 9.51 (x64) on Windows 10 (x64), I see two blank windows (app skeleton window and splash modal). This two blank two windows cannot be closed and application is frozen. I must use win task manager to kill the process. Please help me.
  • Removing wincmd.ini file doesn't work
  • Running the application as admin/ordinary user doesn't help
  • Reinstall the app doesn't help
  • It's licensed version (I paid for it sometime ago)
  • Sometime for every 5th attempt application starts correctly but I can't browse folders with Enter key, use rightclick to open the context menus in panels, FTP list and do almost anything else.
I cannot post screenshot because this forum sying to me "Your message contains the following unsupported characters"

Thanks.
Jan Elznic

Re: Blank screeen on Windows 10 startup (9.51, x64)

Posted: 2020-11-16, 12:23 UTC
by Horst.Epp
I guess Total Commander is not the only program which behaves strange on your system.
Start Windows in safe mode and then try TC.

Re: Blank screeen on Windows 10 startup (9.51, x64)

Posted: 2020-11-16, 13:20 UTC
by petermad
2janelznic
Do you start TC from a desktop shortcut icon? Maybe the compatability setting for the shortcut is wrong. What happens if you open Windows Explorer and start TC directly by doubleclicking on totalcmd64.exe?

Re: Blank screeen on Windows 10 startup (9.51, x64)

Posted: 2020-11-16, 17:21 UTC
by samll
Hello, when I starting Total Commander version 9.51 (x64) on Windows 10 (x64), I see two blank windows (app skeleton window and splash modal). This two blank two windows cannot be closed and application is frozen. I must use win task manager to kill the process. Please help me.
  • Removing wincmd.ini file doesn't work
  • Running the application as admin/ordinary user doesn't help
  • Reinstall the app doesn't help
  • It's licensed version (I paid for it sometime ago)
  • Sometime for every 5th attempt application starts correctly but I can't browse folders with Enter key, use rightclick to open the context menus in panels, FTP list and do almost anything else.
I cannot post screenshot because this forum sying to me "Your message contains the following unsupported characters"

Thanks.
Jan Elznic
I'm having a similar issue
the only temporary solution that I found was installing the older version of TC and hoping the new one will be fine





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[MTAG]

Re: Blank screeen on Windows 10 startup (9.51, x64)

Posted: 2020-11-17, 15:24 UTC
by ghisler(Author)
1. Which older version works for you?
2. Which Windows 10 version do you use?

Re: Blank screeen on Windows 10 startup (9.51, x64)

Posted: 2021-01-13, 00:58 UTC
by siealex
Try a fresh Windows installation. But most likely it's a hardware problem with your HDD.