TC10 x64 crash

The behaviour described in the bug report is either by design, or would be far too complex/time-consuming to be changed

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Infector
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TC10 x64 crash

Post by *Infector »

Windows 11. Just for info
Faulting application name: TOTALCMD64.EXE, version: 10.0.0.0, time stamp: 0x00000000
Faulting module name: ntdll.dll, version: 10.0.22000.348, time stamp: 0x22eb3761
Exception code: 0xc0000005
Fault offset: 0x0000000000028246
Faulting process id: 0xa1c
Faulting application start time: 0x01d800081bf4f3d4
Faulting application path: C:\Program Files\totalcmd\TOTALCMD64.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 30e3c6a8-05b0-4ee7-a089-a078830f01a8
Faulting package full name:
Faulting package-relative application ID:
What I was doing at this moment:
Copying in background from local drive to network one
Copying via Explorer from one drive to another using ctrl-x in FlashFXP \ ctrl-c in TC
Browsing files on local drive
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ghisler(Author)
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Re: TC10 x64 crash

Post by *ghisler(Author) »

Unfortunately I cannot say what the problem is, because it happened in a system component ntdll.dll. It may be caused by a plugin or Explorer extension, because exceptions within Total Commander are intercepted by my own exception handler.

If you can reproduce the error, you can create a crash dump with the tool Procdump from Microsoft:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx

1. Create new directory c:\dumps
2. Create a lnk file of procdump.exe or procdump64.exe (for 64-bit Windows) in Total Commander with Ctrl+Shift+F5, e.g. procdump.lnk
3. Open the properties of the lnk file with Alt+Enter
4. Change the command from c:\path\procdump.exe to
"c:\path\procdump.exe" -ma -i c:\dumps
5. Important: Click on "Advanced" and check option "As administrator"
6. Run procdump with this link file
7. Wait until the crash occurs.
8. Upload the dump file from c:\dumps (zipped) to some file hoster and send me the link to support at ghisler dot com.
Author of Total Commander
https://www.ghisler.com
Infector
Junior Member
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Posts: 45
Joined: 2005-11-22, 12:48 UTC
Location: Russia

Re: TC10 x64 crash

Post by *Infector »

Unfortunately, I cannot reproduce it yet. But I'll take your instruction into consideration.
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