Crash when opening non anonymous FTP site

The behaviour described in the bug report is either by design, or would be far too complex/time-consuming to be changed

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tt_1111
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Crash when opening non anonymous FTP site

Post by *tt_1111 »

TC 11 reproducably crashes when i try to open FTP access to my website. Its a user/password encoded access, protecxted by TC's master password.

The master password is accepted. When trying to connect TC crashes.
Liebe Grüße,

Therese
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white
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Re: Crash when opening non anonymous FTP site

Post by *white »

tt_1111 wrote: 2023-10-09, 17:37 UTC TC 11
Which version exactly? 11.00 ?
Does it happen with 64-bit TC and with 32-bit TC?
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Re: Crash when opening non anonymous FTP site

Post by *petermad »

And what are your TC settings for the account?
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ghisler(Author)
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Re: Crash when opening non anonymous FTP site

Post by *ghisler(Author) »

Not confirmed with any of my sites, so I need more information.
1. What do you mean with "crashes"? Does it show an error message, e.g. about an access violation? Or does it just vanish?
2. If it shows an error message, please post it here. You can copy it with Ctrl+C if the error is from Total Commander itself
3. If it just vanishes, I need some kind of stack trace.

For 3, you can use the tool Procdump to create one:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx

1. Create new directory c:\dumps
2. Create a lnk file of procdump.exe or procdump64.exe (for 64-bit Windows)
in Total Commander with Ctrl+Shift+F5, e.g. procdump.lnk
3. Open the properties of the lnk file with Alt+Enter
4. Change the command from c:\path\procdump.exe to
"c:\path\procdump.exe" -ma -i c:\dumps
5. Important: Click on "Advanced" and check option "As administrator"
6. Run procdump with this link file
7. Wait until the crash occurs.
8. Send me the dump file from c:\dumps.
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tt_1111
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Re: Crash when opening non anonymous FTP site

Post by *tt_1111 »

Sorry for the late reply.

The TC window simply disappears when trying to connect, no error message whatsoever.

The Windows event protocol shows an entry; cite:

---
Name der fehlerhaften Anwendung: TOTALCMD64.EXE, Version: 11.1.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: libeay32.dll, Version: 1.0.2.8, Zeitstempel: 0x572937eb
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000000ca23
ID des fehlerhaften Prozesses: 0x0x539C
Startzeit der fehlerhaften Anwendung: 0x0x1D9FC4E850295F1
Pfad der fehlerhaften Anwendung: C:\Tools\Medien\WinCommander\TOTALCMD64.EXE
Pfad des fehlerhaften Moduls: C:\Tools\Medien\WinCommander\libeay32.dll
Berichtskennung: c2cb4cb8-352f-4999-a923-26b18818eb05
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
---

The dump files have a size of 161,172,529 - 298,572,164 bytes; apparently binary, thus no shortening possible. Upload anyway?

A month ago or so with TC v10 I could connect to the FTP server without problems.

Connection with WinSCP is possible — explicit SSL/TLS, port 21.
Liebe Grüße,

Therese
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sqa_wizard
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Re: Crash when opening non anonymous FTP site

Post by *sqa_wizard »

Just rename file libeay32.dll for testing. TC can connect now with windows internal functions.
BTW: libeay32.dll seems to be outdated (1.0.2.8 ).
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Re: Crash when opening non anonymous FTP site

Post by *ghisler(Author) »

I would try with openssl 3 from here:
https://slproweb.com/products/Win32OpenSSL.html
The light version is sufficient. After installing, copy the files
libssl-3-x64.dll
and
libcrypto-3-x64.dll
to the Total Commander directory.
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tt_1111
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Re: Crash when opening non anonymous FTP site

Post by *tt_1111 »

Thanks, it works like a charm with OpenSSL.
Liebe Grüße,

Therese
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Re: Crash when opening non anonymous FTP site

Post by *ghisler(Author) »

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Moved to will not be changed
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