Windows exception

[habell]

TC 7.55a crashes just when I open it. When my mouse goes over any icon (file or menu) I get the following error.

Code: Select all

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Total Commander 7.55a
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Access violation at address 00441424. Write of address 000000C0.
Access violation at address 00441424. Write of address 000000C0
Windows XP SP3 5.1 (Build 2600)

Please report this error to the Author, with a description
of what you were doing when this error occurred!

Windows exception: C0000005
Stack trace:
00441424
402D51  4431E1  445132  >414560  4446F3  414560
419C2C  419CC4  6C0F31  
Raw:
444E1D  443B14  447A48  46559B  402D51  4C5513
416DCD  445C0A  446CFC  55705D  4431E1  445401
41623C  4447B5  445132  445155  414560  444661
414560  4461B1  4431E1  4447B5  445132  444661
414560  4454AB  4461B1  4431E1  445369  4431E1
445401  4447B5  445132  414560  4446F3  414560
419C2C  419CC4  419E7E  6C0F31  
Press Ctrl+C to copy this report!
Continue execution?
---------------------------
Ja   Nee   
---------------------------

Mind, this happens only on one PC
I've tried reinstalling it, used system restore, but no result.
I even copied an installed version from one PC the the other, but still no result.

The machine in question is a virtual PC ("Thin client"), I've used TC on it for about 8 months now.

Any ideas?

Used plugins:
- 7zip
- iso
- bz2
- office.wlx
- SynPlus.wlx

Thx

[ghisler(Author)]

Thanks for your report. The error seems to be related to tooltip windows. You can turn them off in Configuration - Options - Display.

If the error goes away when you turn off just the Win32 style tipps, but leave the other enabled, then it's a problem with a shell extension. You can use ShellExView to fix this, just make a search here on the forum for the word ShellExView . Just sort by Extension type, then disable all the "InfoTip Handler" extensions which do NOT come from Microsoft.

[habell]

Thanks for your report. The error seems to be related to tooltip windows. You can turn them off in Configuration - Options - Display.

If the error goes away when you turn off just the Win32 style tipps, but leave the other enabled, then it's a problem with a shell extension. You can use ShellExView to fix this, just make a search here on the forum for the word ShellExView . Just sort by Extension type, then disable all the "InfoTip Handler" extensions which do NOT come from Microsoft.

Is it possible to do this directly in the ini-file. TC crash right after I open it.

So it is virtually impossible the go to the configuration menu before it crashes.

Thanks for the info, I'll lookup ShellExView

[karlchen]

Hello, habell.

The tooltip settings which I have spotted in the Total Commander help file totalcmd.chm section 4.b wincmd.ini are:
+ FileTipWindows=0
+ OleComments=3
+ Tips=0
+ Win32TipWindows=0
Yet, I am not sure whether these are all relevant settings, because it looks a bit as if for historical reasons the tooltip related parameters do not follow a consistent naming scheme.

So go ahead, put those lines in your wincmd.ini, section [Configuration]. Make sure none of the parameters gets defined twice, because the first definition wins. Launch T.C. and see if it helps.

Have you tried to launch T.C. using a really fresh wincmd.ini?

<path_to>\totalcmd.exe /n /i=.\really_new_wincmd.ini

Kind regards,
Karl

[habell]

I've tried a fresh install even. No luck.

I had to disable all help related tooltips to stop TC from crasing. When disabling the win32 style tooltip only TC still crashed.
So I turned them all off.

Is this an error in TC or one of many bugs in Windows

Problem is solved now though.

Thanks.

EDIT:
It looks like I've found the real problem. I'm using windows XP with Cleanlooks style. It seems that this causes the tooltip handler to crash and as a result crashes TC. I'll test if TC still crashes when I'm using the default XP style.

[ghisler(Author)]

Thanks for your feedback! Where can I find this Cleanlooks style? Maybe there is a way to avoid the crash...

[habell]

Thanks for your feedback! Where can I find this Cleanlooks style? Maybe there is a way to avoid the crash...

It's a default Windows style. The "Classic" look

[ghisler(Author)]

No crashes here with classic look, I have just tested it. There must be something else interfering, otherwise I would get many complaints...

[habell]

It seems related to a program called "Leostream" which interferes with the default pop-up function of windows.
Other programs manifested this problem too. But since I use TC all the time, I noticed the problem with TC first.

The problem is solved now. Some setting about "windows feel" within the program of Leostream was the culprit.

Sorry for the inconvenience

[ghisler(Author)]

No problem, thanks for letting us know!

[GeminiServer]

Hi,

TotalCommander runs without any crashes. Till now!
No changes made to TotalCommander.

When i move with the mouse over a item in the listview
then Tooltipp comes up and TotalCommander crashes.
I can reproduce it.


By switching off the Tooltip, no crashes.

- Windows 7 x64 with All recent updates


cheers,
GeminiServer

[ghisler(Author)]

Try turning off just the comments from Explorer (OLE2) in Configuration - Options - Display. You probably have a defective/faulty shell extension which causes the crash.