process not closed (sometimes) when closing TC

Nasenmann · Post by *Nasenmann » 2014-07-09, 21:11 UTC

For about two or three weeks now there is an issue I don't know how to identify the reason for:

When I close TC, it happens sometimes, not always, that the process is still running.
So additionally, as this issue occured, when I close new instances, their process is always kept running and so after a while there can be a dozen of them.
I can start a new instance without problems, so I'm not aware of the other process, I see it when I check by with Process Explorer.

Actually, because of this new behaviour (that I only knew before as a new feature of Firefox

) I check with Process Explorer often.

The only thing I changed in my "software portfolio" within the last few weeks was updating Avast Antivirus to newest and switching Windows8FirewallControl from Free to Plus Edition because the devs gave me a license as a gift for reporting bugs.

Dalai · Post by *Dalai » 2014-07-09, 21:13 UTC

Don't know, just a hint: Avast has a Sandbox (AutoSandbox?). Maybe disabling this feature solves the issue.

Regards
Dalai

Nasenmann · Post by *Nasenmann » 2014-07-09, 21:20 UTC

Nope it's Avast free Edition without Sandbox.

Dalai · Post by *Dalai » 2014-07-09, 21:48 UTC

The Sandbox feature is available in the Avast Free edition as well.

Regards
Dalai

Post by *ghisler(Author) » 2014-07-10, 10:32 UTC

Difficult to say, it could be a shell extension which hangs on close (because the Explorer never closes).

Nasenmann · Post by *Nasenmann » 2014-07-10, 17:39 UTC

Okay, I tried it with the shell extension of Windows8FirewallControl, the plus edition got a new shell extension that I deactivated with ShellExView - now I have to check the behaviour within the next 2 days.

Nasenmann · Post by *Nasenmann » 2014-07-15, 23:32 UTC

Dalai wrote:The Sandbox feature is available in the Avast Free edition as well.

Regards
Dalai

Hmm.

Where? I don't see it anywhere, I didn't see it anywhere since I updated to Avast 9 or before.

Nasenmann · Post by *Nasenmann » 2014-07-15, 23:33 UTC

Nasenmann wrote:Okay, I tried it with the shell extension of Windows8FirewallControl, the plus edition got a new shell extension that I deactivated with ShellExView - now I have to check the behaviour within the next 2 days.

Allright, the problem is gone, so it was the ShellExtension of Windows8FirewallControl.

Dalai · Post by *Dalai » 2014-07-16, 01:35 UTC

Nasenmann wrote:
Dalai wrote:The Sandbox feature is available in the Avast Free edition as well.

Regards
Dalai
Hmm.

Where? I don't see it anywhere, I didn't see it anywhere since I updated to Avast 9 or before.

I have to correct myself: The AutoSandbox was available in the Free Edition up to and including Version 8.x. You can reach its settings in the File System Shield settings. Version 9.x (aka 2014) seems to limit this feature to the paid editions.

But since you solved the issue at hand this isn't that relevant anymore.

Regards
Dalai