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Multiple Crash with Total Commander

 
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tobeck
Junior Member
Junior Member


Joined: 28 Jan 2018
Posts: 3

PostPosted: Sun Jan 28, 2018 4:47 am    Post subject: Multiple Crash with Total Commander Reply with quote

Hello,
(I can not speak English, but still try to describe the mistake as well as possible)

Since a few days ago Total Commander quits with the message: Total stops working (closing).

Therefore, I would like to make my error description out of Windows available to the developer.

Day of the crash message
11.01.2018 APPCRASH - Shell.dll
16.01.2018 BEX64 - StackHash_b4ee
20.01.2018 APPCRASH - ntdll.dll
25.01.2018 BEX64 - StakHash_b4ee
27.01.2018 APPCRASH - ntdll.dll
27.01.2018 APPCRASH - ntdll.dll
28.01.2018 APPCRASH - ntdll.dll

Here the error report created by Windows, for the last current crash of 28.01.2018:

source
Total Commander

Summary
No longer functional

date
28. 01. 2018 08:41

status
The report has been sent.

description
Path of the failed application: C: \ totalcmd \ TOTALCMD64.EXE

problem signature
Problemereignisame: APPCRASH
Application Name: TOTALCMD64.EXE
Application Version: 9.1.2.0
Application Timestamp: 00000000
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.16299.192
Fault Module time stamp: 6dead514
Exception code: c0000005
Except Offset: 00000000000a688c
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1031
Additional information 1: 85bf
Additional Information 2: 85bff8d9e3cfbb35b396d69cd1816c97
Additional information 3: 21e7
Additional Information 4: 21e7fdedb4c37b5862404974a0531192

More information about the problem
Bucket ID: eee32fa37bf6bca9c0cbc20fd17df27a (1210274298074100346)



I use version 9.1.2. Apparently Total Commander is not stable on my system, especially because it was "simple" stuff (COPY, DELETE), and no other programs were running in the background.

I have already completely reset the "settings" by deleting the file.

If there are more error logs on my computer, I need to know where to find them.

I think these problems are only related to my PC, but I would like to contact the developer anyway.

With friendly greetings
Tobias Eckert
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tuska
Power Member
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Joined: 21 May 2007
Posts: 1125

PostPosted: Sun Jan 28, 2018 6:52 am    Post subject: Re: Multiple Crash with Total Commander Reply with quote

tobeck wrote:
If there are more error logs on my computer, I need to know where to find them.

You may take a look in these folders:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\
C:\ProgramData\Microsoft\Windows\WER\Temp\
- Windows 10 Pro (x64) Version 1709 (Build 16299.192) -

If you have ticked "Create a log file:" in TC under
a) Configuration > Options... > Log file ... then you should find the logfile under %TEMP%\totalcmd.log *)
b) Configuration > Options... > FTP ........ then you should find the logfile under %TEMP%\tcftp.log *)

*) Enter this in the command line of TC: cd %TEMP%

TC Log Viewer (... did not try it by myself)
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tobeck
Junior Member
Junior Member


Joined: 28 Jan 2018
Posts: 3

PostPosted: Mon Jan 29, 2018 4:17 am    Post subject: Thanks for the answer. Reply with quote

Thanks for the answer.
I would like to write my report here, but I get the message every time that I first have to be here 1 day in the forum, or at least 1 post must have written to also URLs to post. Not even the report I can write here. Therefore here my 1.ter post. The 2.te follows afterwards.



Sincerely
Tobias Eckert
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tobeck
Junior Member
Junior Member


Joined: 28 Jan 2018
Posts: 3

PostPosted: Mon Jan 29, 2018 4:39 am    Post subject: Reply with quote

Version=1
EventType=APPCRASH
EventTime=131615988604303502
ReportType=2
Consent=1
UploadTime=131615988705079894
ReportStatus=268435456
ReportIdentifier=27b1beab-c3c1-459b-bc63-133ca5df3797
IntegratorReportIdentifier=bdd8f279-77c2-455a-9681-c812a279d108
Wow64Host=34404
NsAppName=TOTALCMD64.EXE
AppSessionGuid=00001590-0001-0033-d3ac-e2229697d301
TargetAppId=W:0006171d31d177a177f5d6b37576d9f5b5cf00000904!000071ccd67258c30fb0de893303798be6c01240a514!TOTALCMD64.EXE
TargetAppVer=1970//01//01:00:00:00!87bea9!TOTALCMD64.EXE
BootId=4294967295
TargetAsId=2929
UserImpactVector=808452912
Response.BucketId=eee32fa37bf6bca9c0cbc20fd17df27a
Response.BucketTable=4
Response.LegacyBucketId=1210274298074100346
Response.type=4
Sig[0].Name=Anwendungsname
Sig[0].Value=TOTALCMD64.EXE
Sig[1].Name=Anwendungsversion
Sig[1].Value=9.1.2.0
Sig[2].Name=Anwendungszeitstempel
Sig[2].Value=00000000
Sig[3].Name=Fehlermodulname
Sig[3].Value=ntdll.dll
Sig[4].Name=Fehlermodulversion
Sig[4].Value=10.0.16299.192
Sig[5].Name=Fehlermodulzeitstempel
Sig[5].Value=6dead514
Sig[6].Name=Ausnahmecode
Sig[6].Value=c0000005
Sig[7].Name=Ausnahmeoffset
Sig[7].Value=00000000000a688c
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=10.0.16299.2.0.0.768.101
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Zusatzinformation 1
DynamicSig[22].Value=85bf
DynamicSig[23].Name=Zusatzinformation 2
DynamicSig[23].Value=85bff8d9e3cfbb35b396d69cd1816c97
DynamicSig[24].Name=Zusatzinformation 3
DynamicSig[24].Value=21e7
DynamicSig[25].Name=Zusatzinformation 4
DynamicSig[25].Value=21e7fdedb4c37b5862404974a0531192
UI[2]=C:\totalcmd\TOTALCMD64.EXE
UI[3]=Total Commander funktioniert nicht mehr
UI[4]=Windows kann online nach einer Lösung für das Problem suchen.
UI[5]=Online nach einer Lösung suchen und das Programm schließen
UI[6]=Später online nach einer Lösung suchen und das Programm schließen
UI[7]=Programm schließen
LoadedModule[0]=C:\totalcmd\TOTALCMD64.EXE
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\System32\sechost.dll
LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\System32\comdlg32.dll
LoadedModule[9]=C:\WINDOWS\System32\combase.dll
LoadedModule[10]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.192_none_15c8cdae9364c23b\comctl32.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[13]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[14]=C:\WINDOWS\System32\shcore.dll
LoadedModule[15]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[16]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[17]=C:\WINDOWS\System32\USER32.dll
LoadedModule[18]=C:\WINDOWS\System32\win32u.dll
LoadedModule[19]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[20]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[21]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[22]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[23]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[25]=C:\WINDOWS\System32\profapi.dll
LoadedModule[26]=C:\WINDOWS\System32\ole32.dll
LoadedModule[27]=C:\WINDOWS\System32\oleaut32.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\mpr.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\version.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\winmm.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\winspool.drv
LoadedModule[32]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[34]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[35]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[36]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\msimg32.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[40]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[41]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\Uiautomationcore.dll
LoadedModule[43]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[44]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[45]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[46]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[49]=C:\WINDOWS\system32\wtsapi32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[51]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[52]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[53]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[54]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[55]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[56]=C:\WINDOWS\system32\RMCLIENT.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[59]=C:\WINDOWS\System32\drprov.dll
LoadedModule[60]=C:\WINDOWS\System32\ntlanman.dll
LoadedModule[61]=C:\WINDOWS\System32\davclnt.dll
LoadedModule[62]=C:\WINDOWS\System32\DAVHLPR.dll
LoadedModule[63]=C:\WINDOWS\System32\wkscli.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[65]=C:\WINDOWS\System32\netutils.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\CLDAPI.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\FLTLIB.DLL
LoadedModule[68]=C:\WINDOWS\SYSTEM32\AEPIC.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[70]=C:\WINDOWS\System32\coml2.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[73]=C:\Windows\System32\dlnashext.dll
LoadedModule[74]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[75]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[76]=C:\Windows\System32\thumbcache.dll
LoadedModule[77]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
LoadedModule[80]=C:\WINDOWS\system32\USP10.DLL
LoadedModule[81]=C:\WINDOWS\system32\netapi32.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\SRVCLI.DLL
LoadedModule[83]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[84]=C:\Windows\System32\iertutil.dll
LoadedModule[85]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[86]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.16299.192_none_46b3c093edf73c09\gdiplus.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[88]=C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\Office16\msoxev.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[90]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[91]=C:\Program Files (x86)\Dropbox\Client\DropboxExt64.19.0.dll
LoadedModule[92]=C:\Program Files\FileZilla FTP Client\fzshellext_64.dll
LoadedModule[93]=C:\WINDOWS\system32\ntshrui.dll
LoadedModule[94]=C:\Program Files (x86)\WinSCP\DragExt64.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[97]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[99]=C:\WINDOWS\SYSTEM32\msiso.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\slc.dll
LoadedModule[101]=C:\Windows\System32\sppc.dll
LoadedModule[102]=C:\totalcmd\wcmzip64.dll
LoadedModule[103]=C:\Program Files\WinRAR\rarext.dll
LoadedModule[104]=C:\WINDOWS\system32\twext.dll
LoadedModule[105]=C:\Program Files (x86)\Common Files\Nero\Nero 2017\NeroShellExt\x64\NeroShellExt.dll
LoadedModule[106]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[107]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[108]=C:\Windows\System32\appresolver.dll
LoadedModule[109]=C:\Windows\System32\elscore.dll
LoadedModule[110]=C:\Windows\System32\WorkfoldersShell.dll
LoadedModule[111]=C:\Program Files\OO Software\SafeErase\oosesh.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\oledlg.dll
LoadedModule[113]=C:\Program Files\OO Software\SafeErase\OOSESHRS.DLL
LoadedModule[114]=C:\Program Files\OO Software\Defrag\oodsh.dll
LoadedModule[115]=C:\Program Files\OO Software\Defrag\OODSHRS.DLL
LoadedModule[116]=C:\Program Files (x86)\Mp3tag\Mp3tagShell64.dll
LoadedModule[117]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\ShellEx.dll
LoadedModule[118]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\ucrtbase.dll
LoadedModule[119]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\remote_eka_prague_loader.dll
LoadedModule[120]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\prremote.dll
LoadedModule[121]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[122]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\prcore.dll
LoadedModule[123]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\MSVCP140.dll
LoadedModule[124]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\kl_service.dll
LoadedModule[125]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\pxstub.ppl
LoadedModule[126]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\params.ppl
LoadedModule[127]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\product_info.dll
LoadedModule[128]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 18.0.0\x64\product_metainfo.dll
LoadedModule[129]=C:\WINDOWS\system32\zipfldr.dll
LoadedModule[130]=C:\WINDOWS\system32\mssvp.dll
LoadedModule[131]=C:\WINDOWS\System32\SyncCenter.dll
LoadedModule[132]=C:\WINDOWS\System32\appwiz.cpl
LoadedModule[133]=C:\WINDOWS\System32\osbaseln.dll
LoadedModule[134]=C:\WINDOWS\System32\DUser.dll
LoadedModule[135]=C:\WINDOWS\System32\IDStore.dll
LoadedModule[136]=C:\WINDOWS\System32\SAMLIB.dll
LoadedModule[137]=C:\WINDOWS\System32\wlidprov.dll
LoadedModule[138]=C:\WINDOWS\System32\samcli.dll
LoadedModule[139]=C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18011-0\ShellExt.dll
LoadedModule[140]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[141]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[142]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[143]=C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18011-0\mpclient.dll
LoadedModule[144]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[146]=C:\Windows\System32\msxml6.dll
LoadedModule[147]=C:\Program Files (x86)\Notepad++\NppShell_06.dll
LoadedModule[148]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9317_none_08e0939fa840d57b\MSVCR90.dll
LoadedModule[149]=C:\Users\Tobias\AppData\Local\Microsoft\OneDrive\17.3.7294.0108\amd64\FileSyncShell64.dll
LoadedModule[150]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\XmlLite.dll
LoadedModule[152]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[153]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[154]=C:\WINDOWS\system32\PhotoMetadataHandler.dll
LoadedModule[155]=C:\WINDOWS\SYSTEM32\pcacli.dll
LoadedModule[156]=C:\WINDOWS\System32\sfc_os.dll
LoadedModule[157]=C:\totalcmd\tcunzl64.dll
LoadedModule[158]=C:\Windows\System32\StartTileData.dll
LoadedModule[159]=C:\WINDOWS\SYSTEM32\usermgrcli.dll
LoadedModule[160]=C:\Windows\System32\usermgrproxy.dll
LoadedModule[161]=C:\Program Files (x86)\UltraISO\isoshl64.dll
LoadedModule[162]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[163]=C:\WINDOWS\System32\MSWB7.dll
LoadedModule[164]=C:\WINDOWS\system32\Windows.Storage.Search.dll
LoadedModule[165]=C:\WINDOWS\SYSTEM32\RstrtMgr.DLL
LoadedModule[166]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[167]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[168]=C:\WINDOWS\system32\IconCodecService.dll
LoadedModule[169]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[170]=C:\WINDOWS\SYSTEM32\MLANG.dll
LoadedModule[171]=C:\Windows\System32\OneCoreCommonProxyStub.dll
LoadedModule[172]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[173]=C:\Windows\System32\ieframe.dll
LoadedModule[174]=C:\WINDOWS\SYSTEM32\DUI70.dll
LoadedModule[175]=C:\WINDOWS\SYSTEM32\CHARTV.dll
LoadedModule[176]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[177]=C:\Windows\System32\Windows.UI.AppDefaults.dll
LoadedModule[178]=C:\WINDOWS\system32\mssprxy.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=16299
OsInfo[3].Key=ubr
OsInfo[3].Value=192
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1031
OsInfo[7].Key=geoid
OsInfo[7].Value=94
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=135389
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.192.16299.0-11.0.50
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16324
OsInfo[19].Key=svolsz
OsInfo[19].Value=222
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=170928
OsInfo[22].Key=bldtm
OsInfo[22].Value=1534
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs3_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.16299.192.amd64fre.rs3_release.170928-1534
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=containerid
OsInfo[34].Key=containertype
OsInfo[35].Key=edu
OsInfo[35].Value=0
FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=APPCRASH
AppName=Total Commander
AppPath=C:\totalcmd\TOTALCMD64.EXE
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=90FFEB566B5496BE38280D4975B176C5
MetadataHash=-1367886944
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ghisler(Author)
Site Admin
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Joined: 04 Feb 2003
Posts: 35956
Location: Switzerland

PostPosted: Mon Jan 29, 2018 9:25 am    Post subject: Reply with quote

2tobeck
You seem to be German, so I'm sending you the instructions in German.

Ich benötige einen Stacktrace. Sie können das Tool Procdump benutzen,
um einen solchen zu erzeugen:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx

1. Neues Verzeichnis c:\dumps o.ä. anlegen
2. Erzeugen Sie eine Verknüpfung .lnk auf procdump.exe bzw. procdump64.exe
(für 64-bit Windows), mit Strg+Umsch+F5 im Total Commander
3. Bearbeiten Sie die Verknüpfung mit Alt+Enter
4. Ändern Sie darin das Ziel von c:\pfad\procdump.exe nach
c:\pfad\procdump.exe -ma -i c:\dumps
5. Wichtig: Auf "Erweitert" klicken und "Als Administrator" aktivieren
6. Procdump über diese Verknüpfung starten
7. Warten bis der Absturz auftritt.
8. Mir den Crashdump aus c:\dumps an cghisler at gmail punkt com schicken (gezippt, nur einen!).
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