(solved) Error: Open PDF with Acrobat Reader

[chemli]

Hi,
When i want to open a PDF file by clicking on it on with the "Open with" menu. I got an Windows error :
"L'instruction à 0x000000007716E6D4 emploie l'adresse mémoire 0x00000000000000000. L'état de la mémoire ne peut être read".
I install again Acrobat Reader, but same error.
Thank's a lot for your answer.

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Edit by moderator to point out the solution in this case (taken from the posts below):

I had same problem (Windows 10 Pro x64, TC as admin and Adobe Reader DC as standard user) and solved it by this:
Open Adobe Reader. Navigate to Edit menu / Preferences / Security Enhances. Disable the Protected mode.

The solution give by vdijken is working.
Every thing is ok now.
Thank's a lot.

 

[Horst.Epp]

Windows version ?
TC version ?
Can you open PDF files using the Windows Explorer ?

[petermad]

Are you perhaps running TC with admin rights?

[browny]

No issues with opening pdf using TC 64-bit with admin rights.
Probably DISM and SFC should used to repair Windows.

[chemli]

Sorry for the delay, I was out...
I am on Windows 10, TC 9.51 64bit, and I use TC with admin rights.
With all other program every think is working well (windows explorer, ...).
I use TC from more than 20 years and it's the first time it happen, even when the last version 9.50a it was ok...

[petermad]

2chemli

and I use TC with admin rights

Could you try without - there has been reports that it can be a problem when using Acrobat reader: https://www.ghisler.ch/board/viewtopic.php?f=16&t=47895&p=328680&hilit=adobe+admin#p328680

[vdijken]

I had same problem (Windows 10 Pro x64, TC as admin and Adobe Reader DC as standard user) and solved it by this:
Open Adobe Reader. Navigate to Edit menu / Preferences / Security Enhances. Disable the Protected mode.

[chemli]

The solution give by vdijken is working.
Every thing is ok now.
Thank's a lot.