Blank screeen on Windows 10 startup (9.51, x64)

[janelznic]

Hello, when I starting Total Commander version 9.51 (x64) on Windows 10 (x64), I see two blank windows (app skeleton window and splash modal). This two blank two windows cannot be closed and application is frozen. I must use win task manager to kill the process. Please help me.

• Removing wincmd.ini file doesn't work
• Running the application as admin/ordinary user doesn't help
• Reinstall the app doesn't help
• It's licensed version (I paid for it sometime ago)
• Sometime for every 5th attempt application starts correctly but I can't browse folders with Enter key, use rightclick to open the context menus in panels, FTP list and do almost anything else.

I cannot post screenshot because this forum sying to me "Your message contains the following unsupported characters"

Thanks.
Jan Elznic

[Horst.Epp]

I guess Total Commander is not the only program which behaves strange on your system.
Start Windows in safe mode and then try TC.

[petermad]

2janelznic
Do you start TC from a desktop shortcut icon? Maybe the compatability setting for the shortcut is wrong. What happens if you open Windows Explorer and start TC directly by doubleclicking on totalcmd64.exe?

[ghisler(Author)]

1. Which older version works for you?
2. Which Windows 10 version do you use?

[siealex]

Try a fresh Windows installation. But most likely it's a hardware problem with your HDD.