TC freezes when listing NAS location with image files in preview mode

[r4jk3]

When i open network folder on (NAS) files are listed but often screen freeze if i try to select something before all thumbnail of photos are shown. TC freezes and i have to use task manager to kill it. This happens every time i try to do this so bug is easy to reproduce. I'm using latest TC 10.00RC1 on Windows 10 x64.

[Hacker]

r4jk3,
Well, to show thumbnails all files need to be downloaded, so thumbnails can be extracted. So you just have to wait a bit.

Roman

[r4jk3]

Hi Roman,

It freezes even if i wait for thumbnail loading to finish.

Regards,
r4jk3

[ghisler(Author)]

You could try Microsoft's "Process Monitor" to check where it hangs:
https://docs.microsoft.com/de-de/sysinternals/downloads/procmon

[r4jk3]

Here are some of non SUCCESS events that i managed to find in the log

Code: Select all

10:24:44.5870621 PM	TOTALCMD64.EXE	13696	CreateFile	C:\Users\r4jk3\AppData\Local\Microsoft\Windows\Caches	NAME COLLISION	Desired Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Open Reparse Point, Attributes: N, ShareMode: Read, Write, AllocationSize: 0
10:24:44.5877381 PM	TOTALCMD64.EXE	13696	CreateFileMapping	C:\Users\r4jk3\AppData\Local\Microsoft\Windows\Caches\{AFBF9F1A-8EE8-4C77-AF34-C647E37CA0D9}.1.ver0x000000000000008d.db	FILE LOCKED WITH ONLY READERS	SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE_READWRITE|PAGE_NOCACHE
10:24:44.5898192 PM	TOTALCMD64.EXE	13696	QueryRemoteProtocolInformation	C:\Users	INVALID PARAMETER	
10:24:44.5944777 PM	TOTALCMD64.EXE	13696	RegQueryValue	HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1392639907-2490596304-632580426-1001\ProfileImagePath	BUFFER OVERFLOW	Length: 12
10:24:44.5948728 PM	TOTALCMD64.EXE	13696	RegQueryValue	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7d83ee9b-2244-4e70-b1f5-5393042af1e4}\ParsingName	BUFFER OVERFLOW	Length: 144
10:24:44.5949275 PM	TOTALCMD64.EXE	13696	RegQueryValue	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7d83ee9b-2244-4e70-b1f5-5393042af1e4}\Security	NAME NOT FOUND	Length: 144
10:28:14.7689809 PM	TOTALCMD64.EXE	13696	CreateFile	C:\Windows\CSC\v2.0.6\namespace\Tesla	NAME NOT FOUND	Desired Access: Read EA, Write EA, Read Attributes, Write Attributes, Delete, Read Control, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a

[ghisler(Author)]

Non success events are no problem, Windows often checks multiple locations for a file.

You need to look at the end of the list to find out where Total Commander is hanging.

If this doesn't give you any clue, you can also try the free too "what is hang" from here:
http://www.nirsoft.net/utils/what_is_hang.html