Problems with FTP sites and TC

[Nigurrath]

Hi,
I have some problems with TC and some FTP site. It seems that TC isn't able to manage those servers


The ftp server is this one

Code: Select all

ioFTPD [www: http://www.ioftpd.com] - [version: beta 5] 

using TC it stays forever waiting for the list of the folder content, while using FlashFXP it works excellently. Which are the possible problems of TC? I tried all the available TC options, but no way to let TC connect to this erver)!

I can't believe that TC cannot connect to these server, what I missed?

Any help is appreciated!

[Hacker]

Mind giving us a host (FTP sever) address where we could test it? Or maybe a log file?

TIA
Roman

[Nigurrath]

hi hacker,
it's a server which doesn't have public or guest logs, so I just sent to you an account detail for testing.

tell me something.

[Clo]

2Nigurrath
  Hi,
- You can create a log file in TC itself:
Configuration >> Options >> FTP >> Tick the box "Create a log file", and fill the field beside.
- Then you can send a part of this file as code here...

  Kind regards,
Claude
Clo

[Nigurrath]

You're right,
here's the log

Code: Select all

----------
Connect to: (17/03/2004 9:18:34 AM)
hostname=xxx.serveftp.yyy:1112
username=zzzz
startdir=
xxx.serveftp.yyy=123.123.123.123
220 ioFTPD [www: http://www.ioftpd.com] - [version: beta 5] server ready.
USER zzzz
331 Password required for zzzz.
PASS ***********
230-Welcome on ioFTPD server zzzzz@domain from pc.domain.com (*@127.127.127.127)
230-
230-Login time: 03/17/04 09:17:10
230-System-Uptime:  System Uptime: 115d 16h 14m 9s
230-Server-Uptime:  ioFTPD Uptime: 30d 20h 20m 14s
230-
230-
230-
230- Welcome Back Dear User
230-
230-
230-Time is now 09:17
230-
230 User zzzz logged in.
SYST
215 UNIX Type: L8
FEAT
500 'FEAT': Command not understood
Connect ok!
PWD
257 "/" is current directory.
Get directory
TYPE A
200 Type set to A.
PORT 131,175,5,44,4,184
200 PORT command successful.
LIST -la
150 Opening ASCII mode data connection for directory listing.
Download
Cancel pressed!

At the time I pressed Cancel, TC was trying to download the directory listing, but with no progresses.

[SanskritFritz]

Have you tried passive mode? I had problems with dir listings, setting passive mode solved the problem.

[Clo]

2Nigurrath
  Hi !
• Like SanskritFritz said, you might try the Pasive-mode.
• In your Log, I noticed:

Code: Select all

LIST -la

• It means that the hidden files display is enabled. You could try to disable this display:
Net Menu >>> Uncheck the entry " FTP Show Hidden Files" .
• It's prudent to check the box "Send command to keep connection alive"
(under the "Passive mode" tick-box, on the "FTP connection Details" dialog-box)
• To be continued…
  Kind regards,
Claude
Clo

[Nigurrath]

Hi all,
first of all thanks for assistance!

..to be continued

1.passive mode was explicitly asked by the admin to not use it. It also told me that it seems (he doesn't know why) that the only client not giving problems is FlasFXP (and effectively it is, with a transfer rate of 100kb/s approx, so it's not a matter of waiting enough). Anyway I tried with passive on and it's not working. The only apparent difference with FlashFXP log is that it doesn't send FEAT and, despite admin reccomendations, it enters in PASV mode..so this is not the problem
2. show hidden files or not doesn't change the situation
3. send command to keep connection is useful only after having at least got the directory listing at least

Here the last part (cut the intros) of the log of FlashFXP


FlashFXP

Code: Select all

230 User zzzz logged in.
SYST
215 UNIX Type: L8
257 "/" is current directory.
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (192,168,0,8,234,195)
LIST
150 Opening ASCII mode data connection for directory listing.
226 [PWD: / ]-[Section: Default]-[Credits: 0.0M]-[Ratio: Unlimited]-[Speed: 0.0kb/s]
List Complete: 1.021 bytes in 1,06 (0,94 KBps)

here's instead what TC does with "no hidden" and PASV

TC

Code: Select all

SYST
215 UNIX Type: L8
FEAT
500 'FEAT': Command not understood
Connect ok!
PWD
257 "/" is current directory.
Get directory
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (192,168,0,8,234,122)
PORT 131,175,5,44,7,254
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for directory listing.
Download
Cancel Pressed!

[/b]

[Nigurrath]

i'm wondering, might it be the port which is giving problems?

[Clo]

2Nigurrath
- Hmm... I see both PORT and Passive mode... Did you watched this :
http://www.ghisler.ch/board/viewtopic.php?t=3407&highlight=anita ?
• Isn't the same problem, but you can see there samples of logs for my connections in passive mode, which looks so different after the LIST command...
To continue…

Clo

[SanskritFritz]

i'm wondering, might it be the port which is giving problems?

I dont think so, i have ftp servers connected on really odd ports.

[Nigurrath]

I would exclude any firewalling because the other client works fine just after default installation.

I also asked to Christian to tell something here.. ))

[ghisler(Author)]

PORT after PASV means that PASV mode fails - TC tries to connect to the address and port reported by the answer to PASV, and fails, so it tries to revert to PORT mode. Do you use a personal firewall which may prevent TC from making the connection?

[Nigurrath]

Humm
not really. I have WinXP SP1 and never specifically configured or disabled the default firewall..in any case shouldn't it affect also other clients? FashFXP works fine..

[Clo]

2Nigurrath
  Hi,
• You wrote:

…using TC it stays forever waiting for the list of the folder content…

- Please, may we know how much time is "for ever"?
- The wanted dir reading is often very long - I noticed that many times- following the line status and the server using rate…
- It could be useful to know the supported commands; just type HELP (>> ENTER) in the command-line of TC; the result'll be written in the TC-logfile, no need to copy the small result-window content.

2ghisler(Author)

PORT after PASV means that PASV mode fails

• The same question than for the Anita's case:
- Neither the server nor TC-logfile shows that failure in anyway. Why? Warum ? Pourquoi?
• An UNIX L8 server returns a message " 500 blah blah… " for failures or unsupported commands; for instance here for FEAT … ???

  Best regards,
Claude
Clo