[Solved] An error occurred while copying from \\tsclient

[komich]

Error copying large files from \\tsclient when the copy settings are set to "Use standard copy method (recommended)".
Server 2019, client Wn10x64

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Sorry, false alarm, see post below > viewtopic.php?p=392979#p392979



 

[gdpr deleted 6]

Precisely how do you initiate the copy operation? Do you use F5 to copy, or are you just drag'n'dropping files from/to TC?
How large are the files exhibiting the problem?

(There was -and perhaps still is- a known Windows issue with regard to RDP/Terminal Services when copying files larger than 2GB via drag'n'drop: https://docs.microsoft.com/en-us/troubleshoot/windows-server/remote/copying-2-gb-file-by-clipboard-redirection-fails )

[komich]

file ~ 10k
F5, ctrl+c ctrl+v, drag'n'dropping - in all cases
when I set the copy settings to "Use default method only", the problem does not appear

[gdpr deleted 6]

You said the error happens with large files, but now you say the file size is just 10k. 10k is a very small file size.

Thus, i would like to ask for clarification: Does the issue happen with files of any size, or was writing "10k" just a typo?
(Not so much for satisfying my own curiosity, but it might help Ghisler to clearer understand the circumstances of the issue.)

If you feel so inclined, you might want to enable TC's log file (menu "Configuration" --> "Options...", section "Operations", sub section "Log file"). Perhaps the log file can reveal additional information about what's going on there...

[komich]

Files ~4-5K are copied without problems, ~10 with problems, ~20 - are not copied

[komich]

The image of the RDP session is frozen. A copy error is visible after reconnecting

[komich]

I'm sorry, the size in megabytes

[komich]

Image: https://ibb.co/mcLyjFg

[ghisler(Author)]

You may be running out of file handles. While TC closes files immediately after copying, background virus scanners may still have the file opened in the background for a long time. Btw, Ctrl+C/Ctrl+V goes via Explorer, not internally in TC. You will probably see the same problem in the Explorer too.

[komich]

No, there are no problems when copying via Explorer

[komich]

Checked on two Server 2019, client one - Win10x64. Problem on both servers. RDP session is frozen

[komich]

log
30.09.2020 02:19:35: Copy: \\tsclient\D\-cd-\Программы\Информационные\Gbserver\Updates\3588.zip -> e:\Программы\Gbserver\Updates\3588.zip
30.09.2020 02:20:22: Copy(Skipped): \\tsclient\D\-cd-\Программы\Информационные\Gbserver\Updates\3588.zip -> e:\Программы\Gbserver\Updates\3588.zip

[komich]

Running as administrator doesn't solve the problem

[komich]

No antivirus, built-in security features

[komich]

Sorry, false alarm. Explororer 80files 800M also does not copy. Error somewhere in the system after Windows updates. But Total Commander when I set the copy settings to "Use default method only" copies perfectly. Bravo Christian Ghisler. Please delete my post