To Moderators (and/or Autor): New Sticky: FAQ|"How To&q

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Jqn
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To Moderators (and/or Autor): New Sticky: FAQ|"How To&q

Post by *Jqn »

Hi,
On this Forum, same questions are done often:
How To remove DirBrackets. How To encrypt a Zip file...and some others known by all.

I know that there exists " Frequently asked questions (FAQ) " in the help, but it looks like the newbies never remember it.

Probably it's good to open a new thread (Sticky read-only) in order that they could read it before to write a new (and repeated) topic.

BR
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Post by *Clo »

2Jqn
:) Hello Joaquin !
- Good idea, I support it; however, a "hard" selection might be done to get a reasonable page size, or else the newbies will not read it more than the Help/Tutorials...

:mrgreen:  Kind regards,
Claude
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Re: To Moderators (and/or Autor): New Sticky: FAQ|"How

Post by *Sheepdog »

Jqn wrote:Probably it's good to open a new thread (Sticky read-only) in order that they could read it before to write a new (and repeated) topic.
I' m against it. I think there ar so many questions to put in the sticky thread, you would find the new requests at the side 2 of the forum.

You're probably right, that some newbies don't read the faq. But I guess they would not read the 'sticky' threads either. They just want ask and get a quick answer. And in most cases they get it.

I know if I'm struggling with a Computer problem half day long and then decide to search the net for a solution I have not the peace to read the FAQ carfully or search a forum and sift 36 topics.

Im not really bored to answer that the not working [alt]+[F5] for packing is a ATI problem ;)

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Post by *SanskritFritz »

I think Sheepdog is right.
Mostly, along the answer, we also give a hint to the newbies to use the search function, read the tutorial and help. etc. If we answer their questions right away and help them using TC, they will more likely become a registered TC user, which means money for Christian and in turn new versions of TC for us ;-)
I switched to Linux, bye and thanks for all the fish!
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Re: To Moderators (and/or Autor): New Sticky: FAQ|"How

Post by *wanderer »

Sheepdog wrote:Im not really bored to answer that the not working [alt]+[F5] for packing is a ATI problem ;)
Yup. It was a silly thing from ATI. In the newer versions though, you can go to the display properties and disable the ATI taskbar and tray icon which returns controls of ALT+F5 to windows and solves the problem. (yeeeahhhhh, klap, klap, klap :) )

In the general issue of the post, I don't know if the forum can be automated so much by Christian/the moderators, but there could be a single-click option available for the moderators and when they see a post that has an answer in the FAQs, they could press that button and it would automatically add an answer to the post saying "Please look in the FAQs for an answer" or something similar (more datailed and polite of course :) ). It could do many things like lock the post or send a "look in the FAQs" email to the poster (if one exists) and then delete the post or do many other things to avoid seeing those FAQ-answered posts in the forum. It mainly depends on how Christian and the moderators wish to handle the forum.

Just some ideas...
- Wanderer -

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Post by *SanskritFritz »

I think the main policy should be, that all newcomers would feel helped immediately on the forum. One of the main goals is always to raise more money for Christian :-)
I switched to Linux, bye and thanks for all the fish!
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I like…

Post by *Clo »

2wanderer
:) Hello !
(yeeeahhhhh, klap, klap, klap :) )
:P It seems that an "Applaud" smiley is missing here in the collection…
- I like your ideas in the outlines. And remind that all registered users of the forum have an email-address, since that field is mandatory to get the registration…

:mrgreen: Kind regards,
Claude
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Last edited by Clo on 2004-09-21, 21:54 UTC, edited 1 time in total.
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Honest or not---

Post by *Clo »

2SanskritFritz
:) Hello !
• In anyway, a newbie who decided to purchase a TC-licence shall do it ! The need to see another page, or to come back to read a sticky for the needed info shan't prevent him/her to pay his licence.
• In the opposite, those who prefer an abusive TC-using for free will not change their behaviour (alas !), with a mini-FAQ sticky or without…

:mrgreen: Kind regards,
Claude
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Post by *Hacker »

My personal opinion is that it is a good idea, as some of you might remember the (pretty much failed) forum made by Boofo where we had some threads as a FAQ, however, it has been hardly visited / recommended. We will think about a FAQ here, although I can't say when or how or if we realize it.

Anyway, thanks for reminding! :)
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